Should I still register a profile if there are no other registered users in my area?

Yes! The United in Stride database of runners will grow over time, and we believe a tool like this will pave the way for the next generation of visually impaired and blind runners. Additionally, this resource will allow those traveling for work or vacation to link up with you.

What if I forget my password or user name and get locked out of the website?

For security reasons, if you do not enter the correct user name or password after 3 attempts, your account is blocked for 20 minutes. If it happens again you’re blocked for 24 hours and if a third time – the IP address is blacklisted. If this happens, contact the master site administrator located under the “Contact” tab.

Is there an accessible smart phone application for visually impaired runners?

Run Keeper is an accessible training app for the iPhone. The app can be downloaded for free and can be set up using Voice Over. Not only can you interact with the application using Voice Over, the app calls out important training information at self-selected intervals. A Bluetooth heartrate monitor, such as Wahoo TICKR can be paired with the application so you can also receive audible HR data while training. If you are concerned that you are already using too many training programs, a third party website such as tapiriik.com will automatically sync many training programs, including some popular programs such as Run Keeper. Training Peaks, Garmin and Strava.

Where can I find a vest that identifies me as a visually impaired runner or guide?

“RUseeN”is a company that makes blind & guide Reflective Running vests which can be purchased through their website: http://ruseen.com/store/Reflective-Vests-O4_99.aspx. These are one-sized-fits-all reflective vests. The words “Blind” or “Guide” are printed on both the front and back of the vest. It has adjustable Velcro straps on the sides and the shoulders. At an additional charge, you can customize the print request.

Must you have experience running as a sighted guide to register as a guide?

No. As United in Stride grows, so will our Resources page and our collection of training videos. Just as we are committed to easing the process of uniting with running partners, we are committed to recruiting and training runners who want to support visually impaired athletes. We encourage all runners interested in serving as a sighted guide to Sign Up.

Is it safe to connect with strangers over the internet? Does United In Stride run background checks on its users?

Both of these questions come up often. Please visit our Safety Tips section of our website. We do not conduct background checks on our users, nor do we verify any claims or representations made by and between users of United in Stride. It is our intention to provide a means for runners to find one another, and if they wish, arrange to run with one another. We encourage all users to review our Terms of Use.

How else can I support United in Stride?

United in Stride is powered by the Massachusetts Association for the Blind and Visually Impaired, a division of MAB Community Services. MAB is a tax-exempt, nonprofit corporation under section 501(c)(3) of the Internal Revenue Code, tax id 04-2109859. The success of United in Stride depends on donations from users like you. Please visit our Donate page and pledge your support!

Can my running partner sue me if they believe that I am responsible for an accident or injury?

Like any sport, running is inherently dangerous. We require all users to agree to and execute an Assumption of Risk, Waiver of Liability and Indemnity Agreement. This document confirms that you waive any claims against, and release from liability, the sighted guide (if you are the visually impaired runner) and the visually impaired runner (if you are the sighted guide), in the event that you arrange to run with one another after having met through UnitedInStride.com. The reality is, however, that yes, you could still be sued.

What is my visual classification for running events?

  • Class B1 / T11
    From no light perception in either eye up to light perception, but inability to recognize the shape of a hand at any distance or in any direction.
  • Class B2 / T12
    From ability to recognize the shape of a hand up to visual acuity of 20/600, and/or a visual field of less than 5 degrees in the best eye with the best practical eye correction.
  • Class B3 / T13
    From visual acuity above 20/600 and up to visual acuity of 20/200, and/or a visual field of less than 20 degrees and more than 5 degrees in the best eye with the best practical eye correction.

Why can’t I see profiles of other users or send them a message?

If you have just completed your profile, you cannot contact another registered user until you have activated your account. Once you complete your profile, you’ll receive an email for verification purposes. You will need to follow the instructions in the activation email to successfully log into United in Stride for the first time. If you have already activated your account and still cannot send messages to other United in Stride registered users, click the “Log In” button on the home page and re-enter your user name and password.

How do I upload a picture to my profile page?

Uploading a picture to United in Stride is optional and is not part of the initial registration process. If you would like to add a picture, go to your profile page and click the “Edit Photo” button. The picture file must be under 2 megabytes which is consistent with the size of a photo you would take on a mobile device. It is not possible to upload a photo from your mobile device. The photo must be uploaded to United in Stride from your computer. Once you upload the picture, click the “Crop-Save” button.

Is United in Stride on social media?

You can find United in Stride on Twitter. At this time, there is no plan to add United in Stride to Facebook. There are very active Facebook pages which already exist for purposes of networking, asking questions and sharing resources. Two popular networking sites include
1. Running Eyes, bringing Guides & Visually Impaired runners/joggers together
2. Visually Impaired and Blind Runners and Guides

Have another question? Send us an email and we’ll do our best to find you an answer!